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Article
Publication date: 14 June 2023

Joseph Lok-Man Lee, Vanessa Liu and Calvin Cheng

Unlike traditional products and services, customer motivation to purchase green products/services may be due to non-marketing factors, such as their personal values about health…

Abstract

Purpose

Unlike traditional products and services, customer motivation to purchase green products/services may be due to non-marketing factors, such as their personal values about health. In this study, the authors aim to propose and validate an integrative model using both advertising attitude factors and health beliefs to explain purchase intention and word of mouth in the context of green marketing. The authors focus specifically on collectivist consumers as values and social norms that tend to be more salient in driving their decisions.

Design/methodology/approach

The model was tested empirically using a survey study with 308 Chinese consumers in Hong Kong. The data were analyzed using confirmatory composite analysis (CCA) and partial least squares structural equation modeling.

Findings

All health beliefs were significant predictors of green advertising attitude. Green satisfaction fully mediates the relationship between green advertising attitude and positive word of mouth for products and services with green advertising for collectivist Chinese consumers. Meanwhile, green satisfaction partially mediates the relationship between green advertising attitude and purchase intention. In addition, green brand equity partially mediates the green advertising attitude–purchase intention/positive word of mouth link.

Practical implications

The significant impacts of health belief factors on green advertising attitude present important implications to advertising managers in terms of the use of information appeal in promoting green products/services. Green brand equity should also be developed in order to optimize green advertising effectiveness, especially in the context of collectivist customers.

Originality/value

This research is one of the first few studies investigating the mediating role of green satisfaction and green brand equity for collectivist consumer behaviors based on the health belief model (HBM).

Details

Asia Pacific Journal of Marketing and Logistics, vol. 35 no. 12
Type: Research Article
ISSN: 1355-5855

Keywords

Abstract

This study investigates whether and when during the life cycle women fall behind in terms of career progression because of children. We use 1987–1997 Norwegian panel data that contain information on individuals’ position in their career hierarchy as well as a direct measure of their promotions. We measure overall promotions as increases in rank within the same establishment as well as in combination with an establishment change. Women with children are 1.6 percentage points less likely promoted than women without children; this is what we refer to as the family gap in climbing the career. We find that mothers tend to enter on lower ranks than non-mothers. Thirty-seven percent of the gap can be explained by rank fixed effects and human capital characteristics. A large part remains unexplained. Graphical analyses show that part of the difference already evolves during the early career. Part of this seems related to the relatively low starting ranks.

Details

Gender Convergence in the Labor Market
Type: Book
ISBN: 978-1-78441-456-6

Keywords

Content available
Article
Publication date: 24 February 2012

359

Abstract

Details

Management of Environmental Quality: An International Journal, vol. 23 no. 2
Type: Research Article
ISSN: 1477-7835

Article
Publication date: 9 May 2018

Rami K. Isaac and Vanessa Velden

The purpose of this paper is to get a better understanding of the influence of terrorism on risk perception and attitudes of the German travel behavior toward Turkey as a…

Abstract

Purpose

The purpose of this paper is to get a better understanding of the influence of terrorism on risk perception and attitudes of the German travel behavior toward Turkey as a destination in crisis, which has been considered one of the biggest losers for 2016.

Design/methodology/approach

The research process involved an online self-administered method created with one of the leading research and web-based survey tools called Qualtrics. This tool has been considered useful to reach a wider target, the questionnaire filled in by 305 respondents.

Findings

The findings revealed a strong tendency of a low safety perception among the sample toward Turkey. Furthermore, a large proportion indicated a strong unlikelihood of traveling to the country within the upcoming 12 months independently of a past travel experience. In addition, Turkey and Egypt were the countries perceived as most unsafe among the mentioned destinations.

Research limitations/implications

The majority of the respondents of the study were aged between 50 and 59 years and were employed as commercial employee, office or administration workers. The outcomes might be different for a higher sample size with a tendency of various demographic characteristic such as age and profession. Furthermore, the study should be repeated while focusing on respondents with accompanied children on holidays, which only made up a minority for the present research study.

Originality/value

To the best of the knowledge, this is the first study to examine the influence of terrorism on risk perception and attitudes of the German travel behavior toward Turkey and their risk reduction strategies/preventive measures.

Details

International Journal of Tourism Cities, vol. 4 no. 4
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 17 May 2018

Vanessa Muler Gonzalez, Lluis Coromina and Nuria Galí

This paper aims to assess the value of impact perceptions as an indicator of social carrying capacity in the heritage town of Besalú, Spain. Additionally, it assesses the impact…

11946

Abstract

Purpose

This paper aims to assess the value of impact perceptions as an indicator of social carrying capacity in the heritage town of Besalú, Spain. Additionally, it assesses the impact tourism dependence and other socio-demographic variables have on this indicator.

Design/methodology/approach

A literature review on social exchange theory (SET) and carrying capacity related to impact perceptions is presented. The method was a survey, with a questionnaire based on the literature review and in-depth interviews. The results have been analyzed statistically to determine the links between perceptions and socio-demographic variables. Using statistical tools, perceptions are compared to three indicators that have been used to determine capacity in literature: willingness to accept more tourism, tourism pressure and the tourist function index.

Findings

The willingness of residents to enter into, and remain, in an exchange relationship is affected primarily by tourism dependence, and to a lesser extent by gender and education. Additionally, impact perceptions do not correspond to a willingness to accept more tourists. The impacts of tourism on conservation show greater consensus, while impacts on the availability of space for residents show links to other capacity indicators.

Originality/value

This study enhances the body of knowledge on social carrying capacity in heritage towns, by focusing on a regionally prominent day-tripper heritage town facing high tourism pressure which is Besalú. From a theoretical perspective, this study attempts to merge carrying capacity and SET, thus linking sustainability to social exchange. It also highlights the importance of a gender-based perspective in sustainability.

Details

Tourism Review, vol. 73 no. 3
Type: Research Article
ISSN: 1660-5373

Keywords

Article
Publication date: 18 February 2020

Vanessa Apaolaza, Patrick Hartmann, Cristobal Fernández-Robin and Diego Yáñez

This paper aims to examine the effects of natural plants on satisfaction and loyalty in the hospitality servicescape and provides a theoretical framework explaining the underlying…

1698

Abstract

Purpose

This paper aims to examine the effects of natural plants on satisfaction and loyalty in the hospitality servicescape and provides a theoretical framework explaining the underlying processes.

Design/methodology/approach

An experimental study (plants vs no-plants) was conducted in a restaurant with a sample of 119 individuals. Data were analyzed using ANOVA and bootstrapping moderated mediation analysis (Hayes, 2013).

Findings

The results of the study confirmed significant effects of indoor natural plants on consumers’ satisfaction and loyalty, mediated by the experiential value components of aesthetic value, service excellence and escapism. The absence of an interaction of these influences with consumers’ connectedness to nature indicates that the beneficial effects of indoor plants universally affect all individuals, independent of their personal degree of feeling connected with nature.

Practical implications

Indoor natural plants as ambient elements in restaurants can improve satisfaction and loyalty by enhancing the dimensions of aesthetics and escapism of the service experience, as well as the perception of service quality.

Originality/value

This is the first experimental study analyzing the effects of indoor plants on customer satisfaction and loyalty conducted in a real-life restaurant setting using actual plants. The findings contribute theoretically by providing an integrated conceptual model of the satisfaction and loyalty effects of atmospheric stimuli (i.e. plants) in the hospitality servicescape, which offers a process explanation based on the mediating influence of aesthetic value and the sequential mediations of aesthetic value → service excellence and aesthetic value → escapism.

Details

International Journal of Contemporary Hospitality Management, vol. 32 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 6 July 2020

Julia Barrett, Simon Evans and Vanessa Pritchard-Wilkes

The purpose this paper is to explore walking with purpose in extra care, retirement and domestic housing settings to better understand and support people living with dementia in…

Abstract

Purpose

The purpose this paper is to explore walking with purpose in extra care, retirement and domestic housing settings to better understand and support people living with dementia in these settings, develop recommendations and inform practice.

Design/methodology/approach

A mixed-methods study was used: scoping literature review; online survey of extra care and retirement housing managers in the UK; case studies involving interviews with staff and family carers (n = 14) of ten individuals who engaged in walking with purpose in the different housing settings.

Findings

Although residents who walk with purpose constitute a minority (0–2 residents), managing walking with purpose can be challenging and time consuming. Distraction or redirection was the most common response. Other strategies included identifying the resident’s motivations and accommodating their wishes or walking with them. Culture of care, staff training and dementia-friendly design are keys to effective support for safe walking with purpose. Responses to walking with purpose in the domestic housing settings have raised serious deprivation of liberty issues.

Research limitations/implications

This study had a number of limitations. The completed survey questionnaires represent a self-selected sample of extra care and retirement housing settings, and responses are based on the perceptions of the staff members completing the survey. There were a relatively small number of case study sites (three extra care housing and three retirement housing), and it was not possible to interview family members for all of the residents who walked with purpose.

Originality/value

This study provides unique data on walking with purpose in extra care and retirement housing setting in the UK.

Details

Housing, Care and Support, vol. 23 no. 2
Type: Research Article
ISSN: 1460-8790

Keywords

Book part
Publication date: 16 October 2020

Paloma Escamilla-Fajardo, Juan Núñez-Pomar and Vanessa Ratten

The sports field is in constant change and adaptation, which leads to a need to explore new strategies to achieve success. This is why interest in technology has increased in…

Abstract

The sports field is in constant change and adaptation, which leads to a need to explore new strategies to achieve success. This is why interest in technology has increased in recent years. However, despite its undeniable importance, there is no quantitative data that provides a macroscopic view of the existing literature. Therefore, the objective of this study is to carry out a bibliometric analysis that provides structured information on the origin and academic evolution of technology in the sports field. To this end, a total of 170 articles published between 1977 and 2019 in the Web of Science (Core Collection) related to technology in sport have been analyzed. The 170 publications cover 396 authors, 134 journals, 37 countries and 261 institutions. In order to carry out the analyses, authors, journal, institution and country have been taken into account, as well as the co-authoring, co-citation and co-words networks. This information can provide an overview of the three thematic areas found: (i) technology in sport from an educational perspective, (ii) technology in sport from a medical-performance perspective, and (iii) technology in sport from a management perspective.

Details

A Guide to Planning and Managing Open Innovative Ecosystems
Type: Book
ISBN: 978-1-78973-409-6

Keywords

Article
Publication date: 14 December 2023

Deep Jyoti Gurung and Vanessa Gowreesunkar

This research addresses the pressing need for comprehensive studies in the rapidly evolving field of city tourism. This study aims to understand the overall performance of the…

Abstract

Purpose

This research addresses the pressing need for comprehensive studies in the rapidly evolving field of city tourism. This study aims to understand the overall performance of the International Journal of Tourism Cities (IJTC), the structure of knowledge in city tourism research and the prevalent themes and trends arising from IJTC.

Design/methodology/approach

A bibliometric analysis was conducted to scrutinize the publication patterns in IJTC. This involved examining parameters such as the annual count of published articles, the keywords used in them and their respective authors.

Findings

The findings reveal that IJTC has a growing and diverse publication output, establishing itself as a reputable and influential publication within urban tourism research. The results reflect various aspects and themes in city tourism research.

Research limitations/implications

The study has certain limitations. The data used for analysis was obtained exclusively from the Scopus database. The analysis was conducted using only one software package, Bibliometrix. Other software packages may offer different features for bibliometric analysis. The study relied exclusively on quantitative methods for data analysis. Qualitative methods could have provided more nuanced interpretations of the data.

Practical implications

Comparative analyses could be conducted between IJTC and other journals within urban tourism or related disciplines. Such research would yield valuable insights into the current state of the field and aid in identifying areas warranting further investigation.

Social implications

The findings from this study can inform the decisions and actions of various stakeholders involved in urban tourism. Practitioners and policymakers can draw from this research to make informed decisions. Existing and emerging authors can identify relevant topics for their research. Readers can access pertinent information for their needs.

Originality/value

This study offers a unique contribution by thoroughly comprehending the performance of IJTC between 2015 and 2023. It progresses the existing body of knowledge on city tourism research by examining its current status and future trends.

Content available
Book part
Publication date: 11 June 2021

Abstract

Details

Tourism Destination Management in a Post-Pandemic Context
Type: Book
ISBN: 978-1-80071-511-0

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